Posted tagged ‘meetings’

By hand

August 26, 2014

It may be worth prefacing what I am about to write with the assurance that I am certainly not a technophobe. I have always been pretty much the first adopter of any technological innovation, ahead of anyone in my peer group. I was using a word processor in 1981, I had my first PC in 1983 (and my first Macintosh in 1986), I was on the internet in 1992 and was using an iPhone and an iPad and so in the very first wave.

Why am I protesting so much? Because what I want to suggest here is that one particular form of using technology may not be ideal: taking notes on a laptop or tablet. I had started doing this some time ago, and at meetings and discussions I was always there with my laptop, and later my iPad. Then one day I was at a meeting and had forgotten to bring any of this equipment. I borrowed a piece of paper from someone and started writing by hand; and suddenly found that I was paying more attention to the meeting and getting a better quality of written note. So since then I have gone back to taking notes on paper. I digitise it afterwards, but the actual note taking is by hand. Indeed, I have even managed to recover my one time ability to write fast, a talent that had been lost due to lack of use.

Now I find that my experience may reflect a broader truth.  A professor and one of his students at Princeton University have conducted a study that has revealed that students who take notes by hand on paper during classes perform much better at subsequent tests than those using computers to take notes. It seems that the mental processes are different and therefore produce different results.

These days as I sit at meetings I notice that, usually, I am the only one to write notes by hand (though I will have an iPad to consult meeting materials). Maybe it is time for all of us to re-discover handwriting. We might even resurrect the fountain pen.

On the record?

November 12, 2012

A few years ago, when I was President of Dublin City University, I took part in what was a somewhat difficult meeting on a sensitive topic. Those present held, and expressed, a variety of what one might call robust views. A few days later I received, from one of the participants, what was described as a note of the meeting. Except that this wasn’t what I would recognise as a note; it was clearly a full transcript. Not only did it contain, fully verbatim, what everyone had said, it even included, precisely, everyone’s linguistic infelicities and ramblings. It seemed to me that the only way this transcript could have been assembled (not least because the person who sent it to me had not during the meeting visibly written down anything other than very occasional notes) was if the meeting had been secretly recorded. I asked a question, and received a strong response along the lines that no recording had been taken. I didn’t believe that for a moment, but decided not to pursue it, though I also felt that if a recording had been taken it was completely unacceptable.

Of course I am not alone in this experience. Last week Scotland’s Herald newspaper reported an incident in which a meeting addressed by the Cabinet Secretary for Education and Lifelong Learning, Michael Russell MSP, was secretly recorded by one of those taking part. The recording was subsequently distributed to a select group of people who had not been present. The Cabinet Secretary took exception to this, and has asked the person who took the recording to consider his position. I have to say I fully sympathise with the Cabinet Secretary.

Of course today’s technology makes taking such recordings very easy indeed. I am often at meetings in which those present have their mobile phones lying on the table in front of them, and setting these to record is very simple, and more or less impossible for anyone else to detect. I will hazard a guess that the incident above is not the only time I have been recorded without my knowledge.

But is it acceptable? I might say, for the avoidance of doubt, that nobody has ever been recorded by me without being advised and asked first. I would then add that I regard making a secret recording to be ethically totally unacceptable, except possibly at a public and open meeting. But can it be stopped or controlled? Or do we have to accept that the available technology is dictating acceptable practice? And in that context, is it acceptable for students, without first seeking permission, to record lectures or classes? And if the answer is no,  does that in any way contradict a desire for openness and transparency?


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